Shipping policy

SHIPPING POLICY

Processing Time

Orders are processed within 3-5 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates

We ship via USPS Ground Advantage throughout the United States. Shipping costs are calculated at checkout based on your location and order weight.

Free Shipping

Orders with 2 or more items qualify for free shipping automatically at checkout!

Delivery Time

USPS Ground Advantage typically delivers within 2-5 business days after shipment, depending on your location.

Tracking

All orders include tracking. You'll receive tracking information via email once your order ships.

Shipping Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at leticia@triplerootedthreads.com within 10 days of the expected delivery date and we'll help resolve the issue.

Questions?